PawsVIP Inc Privacy Policy

1. Introduction

Welcome to PawsVIP Inc, a DBA of 1001 Partners LLC! We value your trust and are committed to protecting your privacy while providing the best pet care services.

By using our services, visiting our website, or providing your information, you agree to the terms outlined in this Privacy Policy. If you do not agree, please refrain from using our services.

For more details, please visit: Privacy Policy

2. Information We Collect

a. Information You Provide to Us

• Name, phone number, email address
• Pet details (name, breed, vaccination records, medical history)
• Payment details for bookings
• Preferences for pet care services

b. Information Collected Automatically

• IP address and browser type (for website visitors)
• Device and interaction data (for app users)
• Cookies and tracking technologies

c. Information Collected via Verbal Opt-In

If you verbally opt in to receive SMS or phone communications from PawsVIP, we will collect and record the following:

• Your name and phone number
• The date and time of consent
• The service representative who obtained your verbal opt-in
• A brief record of the conversation confirming your consent

We store this information as proof of consent and may ask for additional confirmation via text message or email.

3. How We Use Your Information

• Provide pet care services and manage bookings
• Process payments and refunds
• Send confirmations, reminders, and updates related to our services
• Improve our customer experience and service offerings

Messaging Consent & Opt-Out

By opting in (via website, text, or verbal consent), you agree to receive messages related to our services and reminders. You can opt out at any time by:

• Replying "STOP" to any SMS message.
• Contacting us at (425) 230-0344.
• Updating your preferences in your online account (if applicable).

4. Mobile Information Sharing

We do not share mobile information with third parties for marketing purposes. Your phone number and text communications will only be used for service-related messaging, confirmations, and updates.

5. Data Transfer Commitment

We are committed to not transferring your personal data to external organizations without your explicit consent, except as required by law. Your information will only be shared when necessary for:

• Service provision (e.g., third-party payment processors or veterinary partners in case of pet emergencies).
• Legal obligations (e.g., law enforcement or regulatory requirements).

6. Data Protection Measures

We have strict policies and security measures in place to prevent unauthorized access, loss, misuse, or sharing of your data. Our protections include:

• Encryption of sensitive data during transmission and storage.
• Limited access to personal data, restricted to authorized personnel only.
• Regular security audits to ensure compliance with privacy laws.

Despite our security efforts, no digital platform is 100% secure. We encourage users to take precautions when sharing personal information.

7. Changes to This Policy

PawsVIP reserves the right to modify this policy at any time. Updates will be posted on our website with an updated effective date. Continued use of our services after updates constitutes acceptance of the revised terms.

8. Governing Law

This Privacy Policy is governed by the laws of the State of Washington, without regard to its conflict of law principles.

9. Contact Information